Competence 4: HIGH-QUALITY COMMUNICATION

MM4.1: Capable of self-reflection of own thoughts, emotions, and behaviour with acknowledge own functioning in communication with others.

MM4.2: Use stress management strategies and techniques for mitigating one’s own feelings, thoughts and behaviour, to self-manage one’s own functioning in an interaction with others.

MM4.3: Generate interest in students’ opinions, needs, feelings by listening to them actively, asking questions, taking their perspective etc. in a digital face-to-face learning process.

MM4.4: Manage and encourage students to manage social interactions and communications by using supporting, motivational statements, and questions.

MM4.5: Perform active listening in a communication with others using active listening techniques.

MM4.6: Use assertive style of communication with assertive techniques.

MM4.7: Create and give quality constructive feedback in communication with others in a time-saving manner.

MM4.8: Use preventive conflict management principles for a constructive conflict resolution in an online learning process.

MM4.9: Communicate with a clear communication strategy to transfer information with mixed communication modes for effective messages to students effectively.

MM4.10: Be able to produce and practises written digital messages following netiquette on communicating online.